Contact information
Contact Information
If you have any questions about your order, shipping, tracking, refunds, our products, privacy or any other matter relating to Queen Of Class, please contact our customer support team by email.
Customer Support
Queen Of Class
Queen Of Class is an online retail brand operated by Brascargas Log Transporte e Logistica.
Registered Business Address:
Rua Sapucai Mirim, 155
Jardim Santo Eduardo
Guarulhos – SP
Brazil
Email: support@queenofclass.com
Phone: +55 11 99802-2928
Customer Support Times
Monday to Friday: 09:00–17:00 BRT (UTC−3)
Saturday to Sunday: Closed
Average response time: Within 24 hours on business days
When contacting us about an existing order, please include your order number and the email address used to place the order. This will help us identify your purchase and assist you more efficiently.
For refund requests involving a damaged, defective or incorrect product, please also include clear photos or videos where applicable.
All customer service enquiries should be sent to: